Accessibility Statement
The organisation “Ministry for Family Affairs, Integration and the Greater Region – Department for Integration” is committed to making its website accessible, in accordance with the law of 28th May 2019 on the accessibility of websites and mobile applications of public sector bodies.
This accessibility statement applies to:
What is digital accessibility?
Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).
Compliance status
This website is partially compliant with the European Standard EN 301 549 and the RGAA version 4, due to the reasons listed below.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
Disproportionate burden
The navigation bar on the left side of the site is not compliant. Abandoning this menu would be equivalent to a complete redesign of the site.
Preparation of this accessibility statement
This statement was prepared on 21 September 2020.
The statements contained in this declaration are accurate and based on an effective conformity assessment of this website with the requirements defined in RGAA 4, such as an assessment conducted by a third-party: Comed S.A..
Feedback and contact information
If you notice a lack of accessibility, please send us an email to info@comed.lu: please describe your problem and the relevant page.
We promise to get back to you within 1 month. In order fix the accessibility issue in a long lasting and reasonable way, the online correction of the accessibility problem will be privileged.
If this cannot be done, the desired information will be sent to you in an accessible format according to your wishes:
- in written form through a document or via email;
- orally in an interview or over the phone.
Enforcement procedure
In the event of an unsatisfactory response, you have the option of informing the Information and Press Service, which is in charge of the verification of accessibility, via its online contact form, as well as the Ombudsman, mediator of the Grand Duchy of Luxembourg.
This statement is based on the document template defined in the implementing decision (EU) 2018/1523. This template is © European Union, 1998-2020 and is available under the following license: Creative Commons Attribution 4.0 International license.